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WordPress Website Care And Management

Your Website Is Critical To Your Business

Your WordPress website is an integral part of your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find, get to know you and engage with you.

It figures then that it is fundamental in the success of your business and you want to be sure that your audience will be able to access it 24/7 without disruption and this is what our WordPress Care and Management is all about.

All Software Is Vulnerable

Software needs updating to stay secure and get the biggest advantage of technology improvements. The unfortunate part is that all software is vulnerable, including the software that powers your website.  More websites are facing attack from hackers, including the big players like Twitter and Facebook as well as millions of small business websites every day.

Do It Yourself?

Keeping your website software up to date, backed up and secure can be time consuming and a little tedious. Most importantly, though, it takes you away from what you should be doing, which is building relationships with your customers, training and motivating your staff and building partnerships with suppliers.

Technology continues to evolve and there is no way you can keep abreast of all the trends and developments and do what you should be doing.

Generic Help

Yes there are plenty of options for you to keep your website managed by the same company that hosts it. They do it for thousands of customers, with a variety of different types of website, every day. That means they are experienced, but not necessarily specialised in WordPress. It also means they might not be paying attention to the finer details of your website and do all the bits your business needs.

Our Help

We know the software your website is built on very well. We’ve been using it for over 8 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

WordPress Care Package Features

Maintenance & Reports

Dedicated support for your WordPress website which includes software updates, security and performance scans, and website upkeep detailed in a monthly email report. Which includes details such as:

Website Backups | WordPress Updates | Plugin Updates | Theme Updates | Security Scans | Performance Scans | Clean up Spam and Revisions | Optimize Database

Support Time

With your dedicated support time you can make requests regarding the majority of your needs:

  • Bug fixes (i.e. a button stops working)
  • Performance improvements (i.e. get certain pages to load faster on mobiles)
  • Content updates (i.e. change of business address)
  • Design updates (i.e. change button colours, place forms at a new position on a page)

Getting Started

If we didn't build your website, we will need to carry out Pre-flight Audit, Repair and Optimisation to make sure your website is fast, secure and working at its peak.  The one-off cost is £395 and you can see the checklist of WordPress works here.

Silver

£99 per month
  • For Standard Business Websites Updated Monthly
  • Basic Support
  • 30 Minute Support Time (does not roll over)
  • Software Updates
  • Uptime and Security Monitoring
  • Weekly and Monthly backups
  • Monthly Clone
  • Staging Site
  • Performance Optimisation
  • SSL Certificate (Year 1 Only)
  • Email Support Ticket Desk
  • Monthly Report
  • Access to Video Training

Gold

£199 per month
  • eCommerce & High Traffic Websites Updated Weekly
  • Priority Support
  • 60 Minute Support Time (does not roll over)
  • Software & eCommerce Updates
  • Uptime & Security Monitoring
  • Daily and Weekly Backups
  • Weekly Clone
  • Staging Site
  • Performance Optimisation
  • SSL Certificate
  • Email Support Ticket Desk
  • Detailed Monthly Report
  • Access to Video Training
  • Client Dashboard
  • Access to Client Resources

Platinum

£599 per month
  • Best for actively growing websites updated weekly
  • Priority Support
  • 120 Minutes Support Time (does not roll over)
  • Software & eCommerce Updates
  • Uptime & Security Monitoring
  • Daily and Weekly Backups
  • Daily Clone
  • Staging Site
  • Performance Optimisation
  • SSL Certificate
  • Email Support Ticket Desk
  • Detailed Monthly Report
  • Access to Video Training
  • Client Dashboard
  • Access to Client Resources
  • Monthly Strategy Coaching Session via Skype

Frequently Asked Questions

WordPress Care Package Application

Apply Now

Use the form below to apply for one of our care plans and we'll get in touch
  • Tell us a little bit about your business, what you do and how your website fits into the business plan so we can see if we are a good fit.

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