WordPress Site Broken? We Can Help

• A white screen or error message
  
• Pages not loading properly
  
• Parts of the site missing or broken
  
• The site worked yesterday, but not today
  
• You updated something and now regret it
  
• You’re afraid to touch anything in case it gets worse

Most WordPress problems are caused by perfectly normal things:

• Plugin or theme updates that don’t play nicely together
• Outdated plugins or WordPress versions
  
• Hosting issues or server changes
  
• Small configuration changes that had unexpected effects

This doesn’t mean your site was built badly, and it doesn’t mean you’ve done something stupid.

When something breaks, it’s tempting to start clicking, updating, or installing more plugins to fix it.

Unfortunately, that often makes things worse. If you’re unsure what’s gone wrong, the safest option is to pause and get someone experienced to take a look.

Our first priority is to get your site stable.

That usually means:

• Identifying what caused the problem
  
• Making the site safe to work on
  
• Fixing or rolling back whatever broke
  
• Checking nothing else has been affected

Once things are working again, we’ll explain what happened in plain English and talk through next steps.

Some clients just need a one-off fix to get things working again.

Others decide they’d rather not deal with WordPress issues at all going forward, and choose ongoing support so updates, backups and checks are handled for them.

We’re happy to help either way, there’s no pressure to sign up to anything.

Just contact us.

We’re based in Kent and support businesses across the South East and wider UK.

You’ll deal with real people, during UK business hours, and you won’t be made to feel silly for not knowing technical details.

If your WordPress website is broken or isn’t working as it should, get in touch.

We’ll ask a few simple questions, take a look at what’s going on, and let you know how we can help, including timeframes and costs, before any work starts.